:root {
  --clinic-color: #0f7892;
  --accent: #087f78;
  --accent-dark: #08635f;
  --accent-soft: #d9f3ef;
  --send-green: #00a884;
  --send-green-dark: #008f72;
  --outgoing-bubble: #d9fdd3;
  --incoming-bubble: #ffffff;
  --wallpaper: #efeae2;
  --header: #f0f2f5;
  --text: #111b21;
  --muted: #586a74;
  --line: #d9e0e3;
  --delivery: #178fc6;
  --shadow: 0 1px 2px rgba(11, 20, 26, .14);
  --lia-visual-offset-top: 0px;
  font-family: Inter, ui-sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
  color: var(--text);
  background: #d5dbd8;
  font-synthesis: none;
}

* { box-sizing: border-box; }

html, body { min-width: 320px; min-height: 100%; }

body {
  min-height: 100dvh;
  margin: 0;
  overflow: hidden;
  background: #d5dbd8;
}

button, input, select, textarea { font: inherit; }
button, a { -webkit-tap-highlight-color: transparent; }
button { color: inherit; }

.app-backdrop {
  position: fixed;
  inset: 0 0 auto;
  height: 132px;
  background: linear-gradient(100deg, #075f5a, #0a8179 58%, #0b7183);
}

.messenger-shell {
  position: relative;
  z-index: 1;
  display: flex;
  flex-direction: column;
  width: min(100%, 1520px);
  height: var(--lia-visual-height, 100dvh);
  min-height: 520px;
  margin: 0 auto;
  overflow: hidden;
  background: var(--wallpaper);
  box-shadow: 0 6px 24px rgba(11, 20, 26, .2);
}

.messenger-header {
  position: relative;
  z-index: 4;
  display: flex;
  align-items: center;
  min-height: 78px;
  padding: 9px 18px;
  background: var(--header);
  border-bottom: 1px solid #d3d9dc;
  box-shadow: 0 1px 5px rgba(11, 20, 26, .08);
}

.messenger-header::after {
  content: "";
  position: absolute;
  right: 0;
  bottom: -1px;
  left: 0;
  height: 2px;
  background: linear-gradient(90deg, var(--accent), var(--clinic-color), transparent 78%);
  opacity: .72;
}

.official-brand {
  position: relative;
  display: block;
  flex: 0 0 218px;
  width: 218px;
  height: 60px;
  padding: 0;
  overflow: hidden;
  border-radius: 10px;
  background: #fff;
  text-decoration: none;
  box-shadow: 0 1px 2px rgba(11, 20, 26, .08);
}

.official-brand img {
  position: absolute;
  inset: 7px 15px;
  display: block;
  width: calc(100% - 30px);
  height: calc(100% - 14px);
  max-width: none;
  max-height: none;
  object-fit: contain;
  object-position: center;
}

.official-brand.has-clinic-logo {
  background: transparent;
  border: 0;
  border-radius: 0;
  box-shadow: none;
}

.official-brand.has-clinic-logo img {
  inset: 0;
  width: 100%;
  height: 100%;
}

.header-divider {
  align-self: stretch;
  width: 1px;
  margin: 0 18px;
  background: #d7dcdf;
}

.contact-avatar {
  display: grid;
  place-items: center;
  flex: 0 0 48px;
  width: 48px;
  height: 48px;
  margin-right: 12px;
  border-radius: 50%;
  color: #fff;
  background: linear-gradient(145deg, #19a6c1, var(--accent-dark));
  font-weight: 800;
  font-size: 18px;
  box-shadow: inset 0 0 0 1px rgba(255,255,255,.22);
}

.contact-copy { min-width: 0; }

.contact-copy h1 {
  margin: 0 0 3px;
  overflow: hidden;
  color: var(--text);
  font-size: 17px;
  font-weight: 600;
  line-height: 1.25;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.contact-status {
  display: flex;
  align-items: center;
  gap: 6px;
  margin: 0;
  color: var(--muted);
  font-size: 12px;
}

.status-dot {
  flex: 0 0 auto;
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #22c68b;
}

.contact-status.is-error .status-dot { background: #e55757; }

.clinic-summary-line {
  max-width: min(64vw, 760px);
  margin: 3px 0 0;
  overflow: hidden;
  color: #657680;
  font-size: 10.5px;
  line-height: 1.25;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.header-actions {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-left: auto;
  padding-left: 16px;
}

.header-icon-button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 7px;
  min-width: 42px;
  height: 42px;
  padding: 0 12px;
  border: 0;
  border-radius: 999px;
  color: #3b4a54;
  background: transparent;
  text-decoration: none;
  cursor: pointer;
}

.header-icon-button:hover { background: #e2e6e8; }
.header-icon-button:focus-visible { outline: 3px solid rgba(11, 129, 154, .28); outline-offset: 2px; }
.header-icon-button:disabled { cursor: default; opacity: .45; }
.header-icon-button svg { width: 22px; height: 22px; fill: none; stroke: currentColor; stroke-width: 1.8; }
.header-icon-button span { font-size: 13px; font-weight: 600; }
.header-info-button { border: 1px solid #d7e0e4; background: #f8fafb; }

.notice {
  position: relative;
  z-index: 5;
  display: flex;
  flex: 0 0 auto;
  align-items: center;
  gap: 12px;
  width: min(calc(100% - 32px), 680px);
  margin: 10px auto 0;
  padding: 11px 10px 11px 14px;
  border-radius: 9px;
  background: #fff8c6;
  box-shadow: 0 4px 18px rgba(11, 20, 26, .15);
}

.notice-icon {
  display: grid;
  place-items: center;
  flex: 0 0 26px;
  width: 26px;
  height: 26px;
  border-radius: 50%;
  color: #624900;
  background: #ffd86c;
  font-weight: 800;
}

.notice-copy { min-width: 0; }
.notice-copy strong { display: block; font-size: 13px; }
.notice-copy p { margin: 2px 0 0; color: #59636a; font-size: 12px; }
.notice-action { margin-left: auto; border: 0; color: #006f5b; background: transparent; font-size: 12px; font-weight: 700; cursor: pointer; }
.notice-close {
  display: grid;
  place-items: center;
  flex: 0 0 32px;
  width: 32px;
  height: 32px;
  padding: 0;
  border: 0;
  border-radius: 50%;
  color: #59636a;
  background: transparent;
  font-size: 21px;
  line-height: 1;
  cursor: pointer;
}
.notice-close:hover { background: rgba(98, 73, 0, .09); }

.notice[data-variant="info"] {
  background: #e2f6f3;
  box-shadow: 0 4px 18px rgba(11, 78, 73, .14);
}

.notice[data-variant="info"] .notice-icon {
  color: #fff;
  background: var(--accent);
}

.notice[data-variant="info"] .notice-close:hover {
  background: rgba(8, 127, 120, .1);
}

.conversation {
  position: relative;
  display: flex;
  flex: 1 1 auto;
  min-height: 0;
  flex-direction: column;
  overflow: hidden;
  background-color: var(--wallpaper);
  background-image: url("/assets/chat-wallpaper.svg");
  background-size: 430px 430px;
  background-position: left top;
}

.messages {
  display: flex;
  flex: 1 1 auto;
  min-height: 0;
  flex-direction: column;
  gap: 4px;
  overflow-x: hidden;
  overflow-y: auto;
  padding: 22px max(7.5%, 30px) 16px;
  scrollbar-color: rgba(11,20,26,.23) transparent;
  scrollbar-width: thin;
}

.messages::-webkit-scrollbar { width: 7px; }
.messages::-webkit-scrollbar-thumb { background: rgba(11,20,26,.22); }

.conversation-date {
  flex-shrink: 0;
  align-self: center;
  position: sticky;
  z-index: 2;
  top: 0;
  margin: 0 0 15px;
  padding: 6px 11px;
  border-radius: 7px;
  color: #54656f;
  background: rgba(255,255,255,.88);
  box-shadow: var(--shadow);
  font-size: 11px;
  line-height: 1;
  text-transform: uppercase;
}

.message-row + .conversation-date { margin-top: 12px; }

.loading-state {
  align-self: center;
  display: flex;
  align-items: center;
  gap: 9px;
  margin: auto;
  padding: 10px 14px;
  border-radius: 8px;
  color: #54656f;
  background: rgba(255,255,255,.91);
  box-shadow: var(--shadow);
  font-size: 12px;
}

.loading-spinner {
  width: 15px;
  height: 15px;
  border: 2px solid #c9d1d5;
  border-top-color: var(--accent);
  border-radius: 50%;
  animation: spin .8s linear infinite;
}

.link-required-card {
  align-self: center;
  width: min(100%, 520px);
  margin: auto;
  padding: 28px;
  border: 1px solid rgba(84, 101, 111, .16);
  border-radius: 12px;
  color: var(--text);
  background: rgba(255, 255, 255, .94);
  box-shadow: 0 5px 22px rgba(11, 20, 26, .12);
  text-align: center;
}

.link-required-card h2 {
  margin: 0 0 9px;
  font-size: 20px;
}

.link-required-card p {
  margin: 0;
  color: var(--muted);
  font-size: 14px;
  line-height: 1.55;
}

@keyframes spin { to { transform: rotate(360deg); } }

.message-row {
  flex-shrink: 0;
  display: flex;
  width: 100%;
  animation: message-in .16s ease-out;
}

@keyframes message-in {
  from { opacity: 0; transform: translateY(4px); }
  to { opacity: 1; transform: translateY(0); }
}

.message-row.is-assistant,
.message-row.is-human { justify-content: flex-start; }
.message-row.is-visitor { justify-content: flex-end; }
.message-row.is-assistant { flex-direction: column; align-items: flex-start; }

.message-bubble {
  position: relative;
  max-width: min(72%, 700px);
  min-width: 92px;
  padding: 7px 10px 7px;
  border-radius: 9px;
  box-shadow: var(--shadow);
}

.is-assistant .message-bubble,
.is-human .message-bubble {
  border-top-left-radius: 3px;
  background: var(--incoming-bubble);
}

.is-visitor .message-bubble {
  border-top-right-radius: 3px;
  background: var(--outgoing-bubble);
}

.is-assistant .message-bubble::before,
.is-human .message-bubble::before,
.is-visitor .message-bubble::before {
  content: "";
  position: absolute;
  top: 0;
  width: 0;
  height: 0;
  border-style: solid;
}

.is-assistant .message-bubble::before,
.is-human .message-bubble::before {
  left: -8px;
  border-width: 0 8px 10px 0;
  border-color: transparent var(--incoming-bubble) transparent transparent;
}

.is-visitor .message-bubble::before {
  right: -8px;
  border-width: 0 0 10px 8px;
  border-color: transparent transparent transparent var(--outgoing-bubble);
}

.message-author {
  display: block;
  margin-bottom: 2px;
  color: var(--accent-dark);
  font-size: 12px;
  font-weight: 700;
}

.is-human .message-bubble {
  border-left: 3px solid var(--accent);
  background: #f4fffc;
}

.is-human .message-author { color: var(--accent-dark); }

.is-visitor .message-author { display: none; }

.message-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
  max-width: min(82%, 760px);
  margin-top: 7px;
}

.message-actions button {
  min-height: 34px;
  padding: 7px 12px;
  border: 1px solid #8dc9c5;
  border-radius: 999px;
  color: #075f5a;
  background: #fff;
  font: inherit;
  font-size: 12px;
  font-weight: 700;
  cursor: pointer;
}

.message-actions button:hover { border-color: var(--accent); background: #e5f6f3; }
.message-actions button:focus-visible { outline: 3px solid rgba(0,168,132,.26); outline-offset: 2px; }
.message-actions button:disabled { cursor: wait; opacity: .55; }

.message-content {
  display: inline;
  margin: 0;
  color: var(--text);
  font-size: 14.3px;
  line-height: 1.43;
  overflow-wrap: anywhere;
  white-space: pre-wrap;
}

.message-content strong {
  color: #10252c;
  font-weight: 750;
}

.message-content::after {
  content: "";
  display: inline-block;
  width: 64px;
  height: 1px;
}

.message-time {
  position: absolute;
  right: 8px;
  bottom: 5px;
  color: var(--muted);
  font-size: 10.5px;
  line-height: 1;
}

.is-visitor .message-time { right: 28px; }

.delivery-status {
  position: absolute;
  right: 8px;
  bottom: 4px;
  min-width: 15px;
  color: #53636c;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: -3px;
  line-height: 1;
  text-align: left;
}

.is-visitor[data-delivery="delivered"] .delivery-status { color: var(--delivery); }
.is-visitor[data-delivery="handoff"] .delivery-status { color: var(--delivery); letter-spacing: 0; }
.is-visitor[data-delivery="failed"] .delivery-status { color: #c83f4d; letter-spacing: 0; }

.welcome-state { margin-top: auto; margin-bottom: 6px; }

.typing {
  flex: 0 0 auto;
  padding: 0 max(7.5%, 30px) 8px;
  background: transparent;
}

.new-messages-button {
  position: absolute;
  right: 24px;
  bottom: 118px;
  z-index: 12;
  border: 1px solid rgba(8, 122, 116, .28);
  border-radius: 999px;
  background: #fff;
  color: #075f5b;
  box-shadow: 0 8px 24px rgba(15, 48, 62, .16);
  padding: 9px 14px;
  font: inherit;
  font-weight: 700;
  cursor: pointer;
}

.new-messages-button:hover,
.new-messages-button:focus-visible {
  background: #eefaf8;
}

.typing-bubble {
  display: flex;
  align-items: center;
  gap: 4px;
  width: max-content;
  padding: 12px 15px;
  border-radius: 2px 8px 8px 8px;
  background: #fff;
  box-shadow: var(--shadow);
}

.typing-bubble span {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: #8696a0;
  animation: typing-dot 1.15s infinite ease-in-out;
}

.typing-bubble span:nth-child(2) { animation-delay: .14s; }
.typing-bubble span:nth-child(3) { animation-delay: .28s; }

@keyframes typing-dot {
  0%, 65%, 100% { opacity: .35; transform: translateY(0); }
  32% { opacity: 1; transform: translateY(-3px); }
}

.continuation-panel {
  position: relative;
  z-index: 3;
  display: grid;
  grid-template-columns: 1fr;
  gap: 14px 20px;
  flex: 0 0 auto;
  padding: 14px max(7.5%, 30px);
  border-top: 1px solid rgba(84, 101, 111, .16);
  background: rgba(255, 255, 255, .95);
  box-shadow: 0 -4px 18px rgba(11, 20, 26, .08);
}

.visitor-name-panel {
  display: grid;
  padding: 12px 18px;
  gap: 9px;
  border-top: 1px solid #dbe5e9;
  background: #f5fbfb;
}
.visitor-name-panel[hidden] { display: none; }
.visitor-name-panel label { display: grid; gap: 2px; color: #17323a; font-size: 13px; }
.visitor-name-panel label span { color: var(--muted); font-size: 11px; line-height: 1.4; }
.visitor-name-panel > div { display: flex; flex-wrap: wrap; gap: 8px; min-width: 0; }
.visitor-name-panel > div[hidden] { display: none; }
.visitor-name-panel input { min-width: 0; width: 100%; max-width: 340px; padding: 9px 11px; flex: 1; border: 1px solid #bdd5db; border-radius: 9px; font: inherit; }
.visitor-name-panel button { min-height: 44px; white-space: normal; padding: 8px 12px; border: 1px solid #8dc9c5; border-radius: 9px; color: #075b57; background: #fff; font: inherit; font-size: 12px; font-weight: 700; cursor: pointer; }
.visitor-name-panel button[type="submit"] { color: #fff; border-color: #087a74; background: #087a74; }
.visitor-name-panel p { margin: 0; color: #a3212f; font-size: 11px; font-weight: 700; }

.continuation-panel strong { display: block; margin-bottom: 4px; font-size: 14px; }
.continuation-panel p { margin: 0; color: var(--muted); font-size: 13px; line-height: 1.55; white-space: pre-line; }

.continuation-options {
  display: flex;
  flex-wrap: wrap;
  align-content: center;
  gap: 7px;
}

#clinic-continuation-options { display: contents; }

.continuation-options .continuation-stage-button {
  color: #fff;
  border-color: var(--accent);
  background: var(--accent);
}

.continuation-options .continuation-stage-button:hover {
  color: #fff;
  border-color: var(--accent);
  background: var(--accent);
}

.continuation-options button {
  min-height: 34px;
  padding: 6px 11px;
  border: 1px solid #b8c9c9;
  border-radius: 999px;
  color: #075f5a;
  background: #f4fbfa;
  font-size: 12px;
  font-weight: 650;
  cursor: pointer;
}

.continuation-options button:hover { border-color: var(--accent); background: #e5f6f3; }
.continuation-options button:focus-visible { outline: 3px solid rgba(0,168,132,.26); outline-offset: 2px; }

.composer {
  position: relative;
  z-index: 3;
  flex: 0 0 auto;
  padding: 8px 14px calc(7px + env(safe-area-inset-bottom));
  background: var(--header);
  border-top: 1px solid #d7dcdf;
}

.composer-row { display: flex; align-items: flex-end; gap: 9px; }
.composer-row[hidden],
.composer-meta[hidden] { display: none; }

.composer-state {
  width: fit-content;
  max-width: calc(100% - 104px);
  margin: 0 auto 7px;
  padding: 6px 11px;
  border-radius: 8px;
  color: #52616a;
  background: #e7ecee;
  font-size: 11px;
  line-height: 1.35;
  text-align: center;
}

.composer-icon-button {
  display: grid;
  place-items: center;
  flex: 0 0 42px;
  width: 42px;
  height: 42px;
  padding: 0;
  border: 0;
  border-radius: 50%;
  color: #54656f;
  background: transparent;
  cursor: pointer;
}

.composer-icon-button:hover:not(:disabled),
.composer-icon-button[aria-expanded="true"] { color: var(--accent-dark); background: #dfe5e7; }
.composer-icon-button:disabled { cursor: default; opacity: .42; }
.composer-icon-button:focus-visible { outline: 3px solid rgba(8,127,120,.28); outline-offset: 2px; }
.composer-icon-button svg { width: 25px; height: 25px; fill: none; stroke: currentColor; stroke-width: 1.8; }

.emoji-picker {
  position: absolute;
  z-index: 8;
  bottom: calc(100% - 2px);
  left: 12px;
  width: min(360px, calc(100vw - 24px));
  padding: 12px;
  border: 1px solid #d6dddf;
  border-radius: 14px;
  background: #fff;
  box-shadow: 0 10px 35px rgba(11,20,26,.22);
}

.emoji-picker::after {
  content: "";
  position: absolute;
  left: 25px;
  bottom: -7px;
  width: 13px;
  height: 13px;
  transform: rotate(45deg);
  border-right: 1px solid #d6dddf;
  border-bottom: 1px solid #d6dddf;
  background: #fff;
}

.emoji-picker-header {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 12px;
  padding: 0 3px 9px;
  color: #34434c;
}

.emoji-picker-header strong { font-size: 13px; }
.emoji-picker-header span { color: var(--muted); font-size: 10px; }

.emoji-grid {
  display: grid;
  grid-template-columns: repeat(8, 1fr);
  gap: 3px;
}

.emoji-option {
  display: grid;
  place-items: center;
  min-width: 0;
  aspect-ratio: 1;
  padding: 0;
  border: 0;
  border-radius: 8px;
  background: transparent;
  font-size: 22px;
  line-height: 1;
  cursor: pointer;
}

.emoji-option:hover { background: #edf2f3; }
.emoji-option:focus-visible { outline: 2px solid var(--accent); outline-offset: 1px; }

.input-shell {
  display: flex;
  flex: 1 1 auto;
  min-width: 0;
  min-height: 42px;
  align-items: center;
  padding: 9px 15px;
  border-radius: 21px;
  background: #fff;
}

#message-input {
  display: block;
  width: 100%;
  min-height: 22px;
  max-height: 150px;
  margin: 0;
  padding: 0;
  resize: none;
  overflow-y: auto;
  border: 0;
  outline: 0;
  color: var(--text);
  background: transparent;
  font-size: 15px;
  line-height: 22px;
}

#message-input::placeholder { color: #8696a0; opacity: 1; }
#message-input:disabled { cursor: default; }

.input-shell:focus-within { box-shadow: inset 0 0 0 2px rgba(11,129,154,.34); }

.send-button {
  display: grid;
  place-items: center;
  flex: 0 0 42px;
  width: 42px;
  height: 42px;
  padding: 0;
  border: 0;
  border-radius: 50%;
  color: #fff;
  background: var(--send-green);
  box-shadow: 0 2px 6px rgba(11,20,26,.18);
  cursor: pointer;
  transition: transform .12s ease, opacity .12s ease;
}

.send-button:hover:not(:disabled) { background: var(--send-green-dark); transform: scale(1.04); }
.send-button:active:not(:disabled) { transform: scale(.96); }
.send-button:disabled { opacity: .42; cursor: default; box-shadow: none; }
.send-button:focus-visible { outline: 3px solid rgba(0,168,132,.3); outline-offset: 2px; }
.send-button svg { width: 21px; height: 21px; fill: none; stroke: currentColor; stroke-width: 2; stroke-linejoin: round; }

.safety-mobile { display: none; }

.composer-meta {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
  margin: 5px 52px 0 51px;
  color: #52656f;
  font-size: 11px;
  line-height: 1.4;
}
.composer-meta span:first-child {
  min-width: 0;
  white-space: normal;
  overflow-wrap: anywhere;
}
.composer-meta span:last-child { flex: 0 0 auto; }

body.keyboard-open .messenger-shell {
  position: fixed;
  top: var(--lia-visual-offset-top, 0px);
  right: 0;
  bottom: auto;
  left: 0;
  height: var(--lia-visual-height, 100dvh);
  min-height: 0;
  margin: 0;
}

body.keyboard-open .composer { padding-bottom: max(5px, env(safe-area-inset-bottom)); }
body.keyboard-open .composer-meta { display: none; }
body.keyboard-open #message-input { max-height: 88px; }

.dialog-backdrop {
  position: fixed;
  z-index: 20;
  inset: 0;
  display: grid;
  place-items: center;
  padding: 20px;
  background: rgba(11,20,26,.58);
}

.dialog-card {
  position: relative;
  width: min(100%, 430px);
  max-width: 100%;
  min-width: 0;
  padding: 28px;
  max-height: calc(var(--lia-visual-height, 100dvh) - 40px);
  overflow-y: auto;
  overflow-x: hidden;
  border-radius: 12px;
  background: #fff;
  box-shadow: 0 20px 60px rgba(11,20,26,.3);
}

.dialog-card.continuation-form {
  width: min(100%, 560px);
  max-height: calc(100dvh - 40px);
  overflow-y: auto;
}

.dialog-header,
.dialog-body {
  width: 100%;
  max-width: 100%;
  min-width: 0;
}

.dialog-body { overflow-x: hidden; }

.dialog-close {
  position: absolute;
  top: 12px;
  right: 12px;
  width: 44px;
  height: 44px;
  border: 0;
  border-radius: 50%;
  color: #54656f;
  background: #f0f2f5;
  font-size: 22px;
  cursor: pointer;
}

.dialog-icon {
  display: grid;
  place-items: center;
  width: 48px;
  height: 48px;
  margin-bottom: 17px;
  border-radius: 50%;
  color: #fff;
  background: var(--accent);
}

.dialog-icon svg { width: 25px; height: 25px; fill: none; stroke: currentColor; stroke-width: 1.8; }
.dialog-card h2 { margin: 0 40px 8px 0; font-size: 21px; }
.dialog-card p { margin: 0; color: #54656f; font-size: 14px; line-height: 1.5; }
.continuation-fields {
  display: grid;
  width: 100%;
  max-width: 100%;
  min-width: 0;
  gap: 7px;
  margin-top: 19px;
}
.continuation-fields label { margin-top: 6px; color: #26363f; font-size: 13px; font-weight: 700; }
.continuation-fields input,
.continuation-fields select,
.continuation-fields textarea {
  width: 100%;
  max-width: 100%;
  min-width: 0;
  min-height: 42px;
  padding: 9px 11px;
  border: 1px solid #bdcbd1;
  border-radius: 8px;
  color: var(--text);
  background: #fff;
  font: inherit;
}
.continuation-fields textarea { min-height: 92px; resize: vertical; line-height: 1.4; }
.continuation-fields input:focus,
.continuation-fields select:focus,
.continuation-fields textarea:focus { border-color: var(--accent); outline: 3px solid rgba(8,127,120,.16); }
.continuation-fields small { color: var(--muted); font-size: 11px; }
.continuation-fields .dialog-error { padding: 8px 10px; border-radius: 7px; color: #8d1c25; background: #fdebed; font-size: 12px; }
.continuation-fields .dialog-error.is-deadline-alert {
  margin-top: 16px;
  padding: 15px 16px;
  border: 1px solid #b85a67;
  border-left: 5px solid #7f1d2d;
  border-radius: 10px;
  color: #741a29;
  background: #fff1f3;
  font-size: 14px;
  font-weight: 700;
  line-height: 1.5;
}
.booking-field-label { margin-top: 6px; color: #26363f; font-size: 13px; font-weight: 700; }
.booking-service-summary {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  min-height: 48px;
  padding: 11px 13px;
  border: 1px solid #acd7d1;
  border-radius: 10px;
  color: #24433f;
  background: #effaf8;
}
.booking-service-summary strong { font-size: 14px; }
.booking-service-summary span { color: #54656f; font-size: 12px; text-align: right; }
.booking-slots {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(104px, 1fr));
  gap: 8px;
  min-height: 48px;
  padding: 10px;
  border: 1px solid #d6e0e4;
  border-radius: 10px;
  background: #f7fafb;
}
.booking-slot-select {
  display: none;
  width: 100%;
  min-height: 48px;
  padding: 10px 40px 10px 12px;
  border: 1px solid #8fbfbb;
  border-radius: 9px;
  color: var(--text);
  background: #fff;
  font: inherit;
}
.booking-person-choice {
  display: flex;
  flex-wrap: wrap;
  gap: 9px 18px;
  margin: 8px 0 0;
  padding: 12px 13px;
  border: 1px solid #d6e0e4;
  border-radius: 10px;
  background: #f7fafb;
}
.booking-person-choice legend { padding: 0 5px; color: #26363f; font-size: 13px; font-weight: 700; }
.booking-person-choice label { display: inline-flex; align-items: center; gap: 7px; margin: 0; font-weight: 600; }
.booking-person-choice input { width: 17px; min-height: 17px; margin: 0; padding: 0; }
.return-intent-choice {
  display: grid;
  gap: 9px;
  margin: 4px 0 2px;
  padding: 14px;
  border: 1px solid #c7d7dc;
  border-radius: 11px;
  background: #f7fafb;
}
.return-intent-choice legend { padding: 0 6px; color: #26363f; font-size: 13px; font-weight: 750; }
.return-intent-choice label { display: flex; align-items: center; gap: 9px; margin: 0; min-height: 30px; font-weight: 600; }
.return-intent-choice input { width: 18px; min-height: 18px; margin: 0; padding: 0; }
.field-optional { color: #687983; font-size: 12px; font-weight: 500; }
.return-configured-service {
  margin-top: 8px !important;
  padding: 11px 13px;
  border-radius: 9px;
  color: #294d49 !important;
  background: #edf7f6;
  font-size: 12px !important;
}
.booking-patient-field { display: grid; gap: 7px; }
.booking-slot {
  min-height: 39px;
  border: 1px solid #78bdb8;
  border-radius: 9px;
  color: var(--accent-dark);
  background: #fff;
  font: inherit;
  font-weight: 750;
  cursor: pointer;
}
.booking-slot:hover { background: #e8f7f5; }
.booking-slot.is-selected {
  border-color: var(--accent-dark);
  color: #fff;
  background: var(--accent-dark);
  box-shadow: 0 0 0 3px rgba(8,127,120,.15);
}
.booking-slots-empty {
  grid-column: 1 / -1;
  align-self: center;
  color: #61737c;
  font-size: 12px;
  text-align: center;
}
.booking-consent {
  display: flex;
  align-items: flex-start;
  gap: 9px;
  margin-top: 8px;
  font-weight: 500 !important;
  line-height: 1.4;
}
.booking-consent input { flex: 0 0 auto; width: 18px; min-height: 18px; margin-top: 1px; }
.booking-preparation {
  margin-top: 8px;
  padding: 12px 14px;
  border: 1px solid #acd7d1;
  border-radius: 9px;
  color: #24433f;
  background: #effaf8;
}
.booking-preparation strong { display: block; margin-bottom: 6px; font-size: 13px; }
.booking-preparation ul { display: grid; gap: 5px; margin: 0; padding-left: 18px; }
.booking-preparation li { font-size: 12px; line-height: 1.45; }
.continuation-fields.is-reviewing > :not(#booking-review):not(#booking-error):not(.dialog-actions) {
  display: none !important;
}
.booking-review {
  display: grid;
  gap: 11px;
  padding: 16px;
  border: 1px solid #acd7d1;
  border-radius: 12px;
  background: #f3fbfa;
}
.booking-review > p { color: #405a57; }
.booking-review dl { display: grid; gap: 0; margin: 2px 0 0; }
.booking-review dl div { padding: 9px 0; border-top: 1px solid #d5e8e5; }
.booking-review dt { color: #657680; font-size: 10px; font-weight: 800; letter-spacing: .04em; text-transform: uppercase; }
.booking-review dd { margin: 3px 0 0; color: #203039; font-size: 14px; line-height: 1.4; }
.appointment-change-results {
  display: grid;
  gap: 8px;
  margin-top: 18px;
  padding-top: 16px;
  border-top: 1px solid #e0e6e9;
}
.appointment-change-results > label,
.appointment-change-results > div > label {
  display: block;
  margin: 6px 0 7px;
  color: #26363f;
  font-size: 13px;
  font-weight: 700;
}
.appointment-change-results select,
.appointment-change-results input {
  width: 100%;
  min-height: 42px;
  padding: 9px 11px;
  border: 1px solid #bdcbd1;
  border-radius: 8px;
  color: var(--text);
  background: #fff;
  font: inherit;
}
.appointment-change-results select:focus,
.appointment-change-results input:focus { border-color: var(--accent); outline: 3px solid rgba(8,127,120,.16); }
.appointment-change-actions { margin-top: 18px; }
.appointment-change-status {
  padding: 10px 12px;
  border-radius: 8px;
  color: #24433f !important;
  background: #eff7f6;
  font-size: 13px !important;
  font-weight: 700;
  white-space: pre-line;
  overflow-wrap: anywhere;
}

.dialog-backdrop-nested { z-index: 1200; }

.appointment-confirm-card { max-width: 520px; }

.appointment-confirm-summary {
  display: grid;
  gap: 10px;
  margin: 0;
  padding: 14px;
  border: 1px solid #c6d9df;
  border-radius: 10px;
  background: #f5f9fa;
}

.appointment-confirm-summary div + div {
  padding-top: 10px;
  border-top: 1px solid #d7e4e8;
}

.appointment-confirm-summary dt {
  margin-bottom: 4px;
  color: var(--muted);
  font-size: 11px;
  font-weight: 800;
  letter-spacing: .03em;
  text-transform: uppercase;
}

.appointment-confirm-summary dd {
  margin: 0;
  color: var(--text);
  font-weight: 700;
  line-height: 1.45;
}

.button-danger-confirm {
  border-color: #b91c1c !important;
  background: #b91c1c !important;
}
.button-danger { border-color: #e2a3a8; color: #a51f2c; background: #fff7f7; }
.booking-load-state { padding: 8px 0; }
.booking-load-state p { line-height: 1.5; }
.booking-load-state[hidden], #booking-form[hidden] { display: none; }
.button-secondary:disabled,
.button-primary:disabled { cursor: default; opacity: .48; }
.clinic-info-card { width: min(100%, 520px); }
.clinic-info-list { display: grid; gap: 0; margin: 20px 0 0; }
.clinic-info-list div { padding: 13px 0; border-top: 1px solid #e2e7e9; }
.clinic-info-list dt { color: #657680; font-size: 11px; font-weight: 750; text-transform: uppercase; letter-spacing: .04em; }
.clinic-info-list dd { margin: 5px 0 0; color: #203039; font-size: 14px; line-height: 1.45; }

.dialog-card.catalog-card {
  display: flex;
  flex-direction: column;
  width: min(100%, 600px);
  padding: 0;
  min-height: 0;
  max-height: calc(var(--lia-visual-height, 100dvh) - 40px);
  overflow: hidden;
}
.catalog-card > .dialog-header { flex: 0 0 auto; min-height: 54px; padding: 12px 54px 12px 16px; border-bottom: 1px solid #e1e8ea; }
.catalog-card > .dialog-header h2 { margin: 0; }
.catalog-card > .dialog-header .dialog-close { top: 5px; right: 8px; }
.catalog-card > .dialog-body {
  flex: 1 1 auto;
  min-height: 0;
  padding: 10px 16px;
  overflow-y: auto;
  overscroll-behavior: contain;
}
.catalog-actions {
  flex: 0 0 auto;
  padding: 8px 16px max(8px, env(safe-area-inset-bottom));
  border-top: 1px solid #dce5e7;
  background: #fff;
}
.catalog-actions .button-primary { width: 100%; min-height: 44px; white-space: normal; line-height: 1.3; }
.catalog-select-label {
  display: block;
  margin: 0 0 6px;
  color: #26363f;
  font-size: 13px;
  font-weight: 700;
}
.catalog-select {
  display: block;
  width: 100%;
  max-width: 100%;
  min-width: 0;
  min-height: 44px !important;
  padding: 8px 40px 8px 12px !important;
  border-width: 2px !important;
  border-color: #8fbfbb !important;
  border-radius: 11px !important;
  color: #15242c;
  background-color: #fff;
  font-size: 16px !important;
  line-height: 1.3;
  cursor: pointer;
}
.catalog-select option { min-height: 44px; padding: 10px; font-size: 16px; }
.catalog-details {
  width: 100%;
  max-width: 100%;
  min-width: 0;
  margin-top: 10px;
  padding: 12px;
  overflow-x: hidden;
  border: 1px solid #b8deda;
  border-radius: 14px;
  background: #f3fbfa;
}
.catalog-kind { color: var(--accent-dark); font-size: 11px; font-weight: 800; letter-spacing: .06em; text-transform: uppercase; }
.catalog-details h3 { margin: 4px 0 6px; overflow-wrap: anywhere; font-size: 19px; }
.catalog-details > p { margin: 0; overflow-wrap: anywhere; color: #40535e; line-height: 1.55; }
.catalog-details dl { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 6px; margin: 10px 0 0; }
.catalog-details dl div { min-width: 0; padding: 7px 10px; border-radius: 10px; background: #fff; }
.catalog-details dt { color: #647680; font-size: 11px; font-weight: 750; text-transform: uppercase; }
.catalog-details dd { margin: 2px 0 0; font-size: 14px; line-height: 1.4; font-weight: 750; overflow-wrap: anywhere; }
.catalog-details #catalog-preparation-row { grid-column: 1 / -1; display: block; }
.catalog-details #catalog-preparation-row[hidden] { display: none; }
.catalog-details #catalog-preparation { font-weight: 400; line-height: 1.5; text-align: left; white-space: pre-line; }
.catalog-details .button-primary { width: 100%; }
.dialog-open { overflow: hidden; }
.dialog-actions {
  display: flex;
  width: 100%;
  max-width: 100%;
  min-width: 0;
  justify-content: flex-end;
  gap: 10px;
  margin-top: 24px;
}

/* A revisão usa a mesma hierarquia em computador e celular: a decisão
   principal inteira acima, com as duas alternativas equilibradas abaixo. */
.dialog-card.is-reviewing .dialog-actions {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
}
.dialog-card.is-reviewing #booking-submit {
  grid-column: 1 / -1;
  grid-row: 1;
  min-height: 48px;
  white-space: normal;
}
.dialog-card.is-reviewing #booking-review-back { grid-column: 1; grid-row: 2; }
.dialog-card.is-reviewing #booking-cancel { grid-column: 2; grid-row: 2; }
.button-secondary, .button-primary { min-height: 48px; height: auto; padding: 8px 16px; line-height: 1.35; white-space: normal; border-radius: 8px; font-weight: 700; cursor: pointer; }
.button-secondary { border: 1px solid #ccd5da; color: #34434c; background: #fff; }
.button-primary { border: 1px solid var(--accent-dark); color: #fff; background: var(--accent-dark); }

.continuation-reopen-panel {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 13px 18px;
  border-top: 1px solid #b9d9d5;
  color: #21433f;
  background: #edf8f6;
}
.continuation-reopen-panel strong { display: block; font-size: 13px; }
.continuation-reopen-panel p { margin: 3px 0 0; color: #506b68; font-size: 11px; line-height: 1.4; }
.continuation-reopen-panel button {
  flex: 0 0 auto;
  min-height: 38px;
  padding: 0 14px;
  border: 1px solid var(--accent-dark);
  border-radius: 999px;
  color: #fff;
  background: var(--accent-dark);
  font: inherit;
  font-size: 12px;
  font-weight: 750;
  cursor: pointer;
}

.button-secondary:focus-visible,
.button-primary:focus-visible,
.dialog-close:focus-visible,
.notice-action:focus-visible,
.notice-close:focus-visible {
  outline: 3px solid rgba(11,129,154,.28);
  outline-offset: 2px;
}

[hidden] { display: none !important; }

.sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

@media (max-width: 720px) {
  .app-backdrop { display: none; }
  .messenger-shell { width: 100%; min-height: 0; box-shadow: none; }
  .messenger-header { min-height: 66px; padding: 8px 10px; }
  .official-brand { flex-basis: 118px; width: 118px; height: 42px; border-radius: 7px; }
  .official-brand:not(.has-clinic-logo) img {
    inset: 6px 8px;
    width: calc(100% - 16px);
    height: calc(100% - 12px);
  }
  .header-divider { margin: 0 9px; }
  .contact-avatar { flex-basis: 40px; width: 40px; height: 40px; margin-right: 8px; font-size: 15px; }
  .contact-copy h1 { max-width: 42vw; font-size: 15px; }
  .contact-status { font-size: 11px; }
  .clinic-summary-line { max-width: 46vw; font-size: 9px; }
  .header-actions { gap: 0; padding-left: 3px; }
  .header-icon-button { width: 38px; min-width: 38px; height: 38px; padding: 0; }
  .header-icon-button span { display: none; }
  .messages { padding: 16px 14px 12px; }
  .message-bubble { max-width: 87%; }
  .typing { padding-right: 14px; padding-left: 14px; }
  .continuation-panel { grid-template-columns: 1fr; padding: 12px 14px; }
  .composer { padding: 7px 8px calc(6px + env(safe-area-inset-bottom)); }
  .composer-row { gap: 6px; }
  .composer-state { max-width: calc(100% - 84px); }
  .composer-icon-button { flex-basis: 36px; width: 36px; height: 40px; }
  .input-shell { padding-right: 13px; padding-left: 13px; }
  .composer-meta { margin-right: 49px; margin-left: 40px; font-size: 10.5px; }
  .composer-meta span:first-child { overflow: visible; text-overflow: clip; white-space: normal; }
  .emoji-picker { right: 8px; left: 8px; width: auto; }
  .continuation-reopen-panel { align-items: stretch; flex-direction: column; gap: 9px; padding: 11px 14px; }
  .continuation-reopen-panel button { width: 100%; }
}

@media (max-width: 600px) {
  .visitor-name-panel { flex: 0 0 auto; min-width: 0; padding: 9px 12px; gap: 7px; }
  .visitor-name-panel > div { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .visitor-name-panel input { grid-column: 1 / -1; max-width: none; font-size: 16px; }
  .visitor-name-panel button { min-width: 0; padding: 9px 8px; }
  .safety-desktop { display: none; }
  .safety-mobile { display: inline; }
  .composer-meta { margin: 4px 2px 0; gap: 8px; font-size: 10px; line-height: 1.3; }
  .composer-meta > span:first-child { flex: 1; min-width: 0; }

  .dialog-backdrop {
    width: 100vw;
    max-width: 100vw;
    align-items: center;
    top: var(--lia-visual-offset-top, 0px);
    bottom: auto;
    height: var(--lia-visual-height, 100dvh);
    padding: 8px;
    overflow: hidden;
  }
  .dialog-card,
  .dialog-card.continuation-form {
    display: flex;
    flex-direction: column;
    width: calc(100vw - 16px);
    max-width: none;
    min-width: 0;
    height: auto;
    max-height: calc(var(--lia-visual-height, 100dvh) - 16px);
    padding: 0;
    overflow: hidden;
    border-radius: 14px;
  }
  .dialog-card.catalog-card {
    width: calc(100vw - 16px);
    height: auto;
    max-height: calc(var(--lia-visual-height, 100dvh) - 16px);
  }
  .catalog-card > .dialog-header { padding: 12px 54px 12px 12px; }
  .catalog-card > .dialog-header h2 { margin: 0; font-size: 16px; line-height: 1.25; overflow-wrap: anywhere; }
  .catalog-card > .dialog-header .dialog-close { top: 3px; right: 5px; width: 44px; height: 44px; }
  .catalog-card > .dialog-body { padding: 10px 12px; }
  .catalog-actions { padding: 8px 12px max(8px, env(safe-area-inset-bottom)); }
  .catalog-actions .button-primary { min-height: 44px; padding: 8px 10px; font-size: 14px; }
  .dialog-header {
    position: relative;
    z-index: 3;
    flex: 0 0 auto;
    padding: 14px 52px 12px 16px;
    border-bottom: 1px solid #e1e8ea;
    background: #fff;
  }
  .dialog-header-with-icon {
    display: grid;
    grid-template-columns: 36px minmax(0, 1fr);
    align-items: center;
    column-gap: 10px;
  }
  .dialog-header .dialog-close {
    position: absolute;
    top: 12px;
    right: 12px;
  }
  .dialog-header .dialog-icon {
    width: 36px;
    height: 36px;
    margin: 0;
  }
  .dialog-header .dialog-icon svg { width: 21px; height: 21px; }
  .dialog-header h2 { margin-right: 0; font-size: 18px; }
  .dialog-header p { margin-top: 3px; font-size: 12px; line-height: 1.4; }
  .dialog-header-with-icon > p { grid-column: 1 / -1; margin-top: 8px; }
  .dialog-body {
    flex: 1 1 auto;
    min-height: 0;
    padding: 13px 16px calc(14px + env(safe-area-inset-bottom));
    overflow-y: auto;
    overflow-x: hidden;
    overscroll-behavior: contain;
  }
  .continuation-fields { gap: 5px; margin-top: 0; }
  .continuation-fields label { margin-top: 4px; }
  .booking-person-choice,
  .return-intent-choice { padding: 10px 11px; }
  .booking-slots { display: none; }
  .booking-slot-select { display: block; }
  .dialog-actions {
    position: sticky;
    bottom: calc(-14px - env(safe-area-inset-bottom));
    z-index: 2;
    margin: 16px -16px calc(-14px - env(safe-area-inset-bottom));
    padding: 11px 16px calc(11px + env(safe-area-inset-bottom));
    border-top: 1px solid #dce5e7;
    background: rgba(255,255,255,.98);
    box-shadow: 0 -8px 18px rgba(29,50,59,.08);
  }
  /* No reagendamento, os botões acompanham o formulário sem cobrir o horário. */
  #appointment-change-dialog .appointment-change-results {
    margin-top: 8px;
    padding-top: 6px;
    gap: 6px;
  }
  #appointment-change-dialog .appointment-change-results > label {
    margin: 2px 0 3px;
  }
  #appointment-change-dialog .appointment-change-actions {
    position: static;
    bottom: auto;
    margin: 6px 0 0;
    padding: 8px 0 0;
    gap: 8px;
    box-shadow: none;
  }
  .catalog-select-label { margin-top: 0; }
  .catalog-select {
    min-height: 44px !important;
    padding: 9px 34px 9px 10px !important;
    overflow: hidden;
    font-size: 16px !important;
    text-overflow: ellipsis;
    white-space: nowrap;
  }
  .catalog-details { margin-top: 8px; padding: 10px; }
  .catalog-details h3 { margin: 4px 0 6px; font-size: 17px; line-height: 1.25; }
  .catalog-details > p { font-size: 13px; line-height: 1.45; }
  .catalog-details dl { grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 6px; margin: 10px 0 0; }
  .catalog-details dl div { min-width: 0; padding: 7px 8px; }
  .catalog-details dt { font-size: 10px; line-height: 1.3; }
  .catalog-details dd { font-size: 13px; line-height: 1.4; }
  .catalog-details .button-primary { min-height: 48px; padding: 8px 12px; line-height: 1.25; }
  .dialog-card.is-reviewing #booking-intro { display: none !important; }
  .dialog-card.is-reviewing .dialog-header { padding-top: 14px; padding-bottom: 12px; }
  .dialog-card.is-reviewing .booking-review { gap: 8px; padding: 12px; }
  .dialog-card.is-reviewing .booking-review dl div { padding: 7px 0; }
  .dialog-card.is-reviewing .dialog-actions {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 8px;
  }
  .dialog-card.is-reviewing #booking-submit {
    grid-column: 1 / -1;
    grid-row: 1;
    min-height: 48px;
    white-space: normal;
  }
  .dialog-card.is-reviewing #booking-review-back { grid-column: 1; grid-row: 2; }
  .dialog-card.is-reviewing #booking-cancel { grid-column: 2; grid-row: 2; }
}

@media (max-width: 470px) {
  .official-brand { flex-basis: 102px; width: 102px; }
  .header-divider { margin-right: 7px; margin-left: 7px; }
  .contact-avatar { display: none; }
  .contact-copy h1 { max-width: 38vw; }
  .clinic-summary-line { display: none; }
  .message-bubble { max-width: 91%; }
  .message-content { font-size: 14px; }
  .composer-meta { margin-left: 8px; }
  .emoji-grid { grid-template-columns: repeat(7, 1fr); }
  .emoji-option { font-size: 21px; }
  .emoji-picker-header span { display: none; }
  .dialog-actions { flex-direction: column-reverse; }
  .button-secondary, .button-primary { width: 100%; }

}

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { scroll-behavior: auto !important; animation-duration: .01ms !important; animation-iteration-count: 1 !important; transition-duration: .01ms !important; }
}

@media (prefers-contrast: more) {
  .message-bubble, .input-shell, .dialog-card { border: 1px solid #70808a; }
  .contact-status, .composer-meta, .message-time { color: #3d4b53; }
  .message-bubble { box-shadow: none; }
}

.catalog-price-contact { margin: 16px 0 0; padding: 14px 16px; color: var(--text, #173b43); background: #eaf6f4; border-radius: 12px; line-height: 1.55; }
.catalog-price-contact[hidden], #catalog-price-row[hidden] { display: none; }

/* R169: choose the attending professional before selecting a time. */
#booking-dialog .booking-schedule-row:has(.booking-professional-field:not([hidden])) { grid-template-columns:minmax(0,1.3fr) minmax(0,1fr) minmax(0,1.25fr); }
.booking-professional-field select { min-width:0; width:100%; text-overflow:ellipsis; }
#booking-professional-hint { color:#386473; font-size:11px; line-height:1.45; }
#booking-review-professional { overflow-wrap:anywhere; }
@media(max-width:600px) { #booking-dialog .booking-schedule-row:has(.booking-professional-field:not([hidden])) { grid-template-columns:minmax(0,1fr) minmax(0,1fr); } .booking-professional-field { grid-column:1/-1; } }

/* R31: footer outside the scrolling booking body. It never covers consent. */
#booking-actions {
  flex: 0 0 auto;
  position: static;
  margin: 12px 0 0;
  box-shadow: none;
}
#booking-review-preparation, #booking-review-reason { white-space: pre-line; overflow-wrap: anywhere; }
@media (max-width: 600px) {
  #booking-actions {
    margin: 0;
    padding: 10px 16px max(10px, env(safe-area-inset-bottom));
    display: grid;
    grid-template-columns: 1fr 1.4fr;
    gap: 8px;
    background: #fff;
  }
  #booking-actions button { min-width: 0; min-height: 44px; margin: 0; padding: 10px 8px; }
  #booking-actions #booking-cancel { grid-column: 1; grid-row: 1; }
  #booking-actions #booking-submit { grid-column: 2; grid-row: 1; }
  .is-reviewing #booking-actions #booking-submit { grid-column: 1 / -1; grid-row: 1; }
  .is-reviewing #booking-actions #booking-review-back { grid-column: 1; grid-row: 2; }
  .is-reviewing #booking-actions #booking-cancel { grid-column: 2; grid-row: 2; }
}

.is-visitor[data-delivery="expired"] .delivery-status { color: #607d86; letter-spacing: 0; }

/* Compact appointment changes; actions stay outside the scroll area. */
#appointment-change-dialog .dialog-card {
  display: flex;
  flex-direction: column;
  padding: 0;
  overflow: hidden;
  max-height: calc(var(--lia-visual-height, 100dvh) - 24px);
}
#appointment-change-dialog .dialog-header {
  position: relative;
  flex: 0 0 auto;
  display: grid;
  grid-template-columns: 32px minmax(0, 1fr);
  align-items: center;
  gap: 4px 10px;
  padding: 12px 58px 8px 16px;
}
#appointment-change-dialog .dialog-icon { width: 32px; height: 32px; margin: 0; }
#appointment-change-dialog .dialog-icon svg { width: 21px; height: 21px; }
#appointment-change-dialog .dialog-header h2 { margin: 0; font-size: 19px; line-height: 1.25; }
#appointment-change-dialog .dialog-header p { grid-column: 1 / -1; margin: 0; font-size: 13px; line-height: 1.4; }
#appointment-change-dialog .dialog-body {
  flex: 1 1 auto;
  min-height: 0;
  overflow-y: auto;
  padding: 4px 16px 10px;
  overscroll-behavior: contain;
}
#appointment-lookup-form { margin-top: 0; gap: 5px 8px; }
#appointment-lookup-form label { margin-top: 0; }
#appointment-lookup-submit { min-height: 44px; padding: 8px 12px; }
#appointment-change-dialog .appointment-change-results { margin-top: 8px; padding-top: 6px; gap: 5px; }
#appointment-change-dialog .appointment-change-results > label { margin: 0; }
#appointment-change-dialog .appointment-change-status { padding: 7px 10px; line-height: 1.4; }
#appointment-change-slot-fields:not([hidden]) { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 5px 10px; }
#appointment-change-slot-fields > label { margin: 0; }
#appointment-change-slot-fields > label[for="appointment-change-date"] { grid-column: 1; grid-row: 1; }
#appointment-change-slot-fields > label[for="appointment-change-slots-select"] { grid-column: 2; grid-row: 1; }
#appointment-change-date { grid-column: 1; grid-row: 2; min-width: 0; }
#appointment-change-slots-select { display: block; grid-column: 2; grid-row: 2; min-width: 0; }
#appointment-change-dialog #appointment-change-date,
#appointment-change-dialog #appointment-change-slots-select { height: 44px; min-height: 44px; }
#appointment-change-slots-label { grid-column: 1 / -1; margin: 0; font-size: 11.5px; line-height: 1.35; }
#appointment-change-dialog #appointment-change-slots { display: none; }
#appointment-change-dialog .appointment-change-actions {
  position: static;
  flex: 0 0 auto;
  display: flex;
  flex-direction: row;
  flex-wrap: wrap;
  gap: 8px;
  margin: 0;
  padding: 8px 16px max(8px, env(safe-area-inset-bottom));
  border-top: 1px solid #e1e8ea;
  background: #fff;
  box-shadow: none;
}
#appointment-change-dialog .appointment-change-actions > button { width: auto; min-width: 0; min-height: 44px; padding: 8px 12px; }
#appointment-change-dialog .dialog-card:not(:has(#appointment-change-results:not([hidden]))) > .appointment-change-actions,
#appointment-change-dialog .appointment-change-actions:not(:has(> button:not([hidden]))) { display: none; }
#appointment-change-error:not([hidden]) { margin: 10px 0; }
#appointment-lookup-team:not([hidden]) { margin-top: 4px; }
@media (min-width: 480px) {
  #appointment-lookup-form { grid-template-columns: minmax(0, 1fr) auto; }
  #appointment-lookup-form label { grid-column: 1 / -1; }
  #appointment-lookup-phone { grid-column: 1; grid-row: 2; height: 44px; }
  #appointment-lookup-submit { grid-column: 2; grid-row: 2; }
}
@media (max-width: 419px) {
  #appointment-change-slot-fields:not([hidden]) { grid-template-columns: minmax(0, 1fr); }
  #appointment-change-slot-fields > label[for="appointment-change-slots-select"] { grid-column: 1; grid-row: 3; }
  #appointment-change-slots-select { grid-column: 1; grid-row: 4; }
  #appointment-change-dialog .appointment-change-actions { display: grid; grid-template-columns: minmax(0, 1.5fr) minmax(0, 1fr); }
  #appointment-change-new-request { grid-column: 1 / -1; }
}

/* R89 — complete content is initially visible; disclosures remain available
 * to shorten a long catalogue deliberately without discarding its content. */
.catalog-disclosure > summary { display: none; }
.catalog-description-disclosure > p { margin: 0; overflow-wrap: anywhere; color: #40535e; line-height: 1.45; }
.catalog-details #catalog-preparation { display: block; }
.catalog-details .catalog-description-preview[hidden] { display: none; }
@media (max-width: 600px) {
  .catalog-disclosure > summary { display: list-item; cursor: pointer; min-height: 44px; padding: 10px 0; color: var(--accent-dark); font-size: 13px; line-height: 1.4; font-weight: 700; overflow-wrap: anywhere; }
  .catalog-disclosure > summary[hidden] { display: none; }
  .catalog-disclosure > summary:focus-visible { outline: 2px solid var(--accent-dark); outline-offset: 3px; border-radius: 3px; }
  .catalog-description-disclosure > p { font-size: 13px; line-height: 1.45; }
  .catalog-preparation-heading { display: none; }
  .catalog-details #catalog-preparation-row > dd { margin-top: 0; }
  .catalog-disclosure-hint { display: block; font-weight: 400; color: #40535e; margin-top: 3px; }
  .catalog-preparation-disclosure[open] > summary { margin-bottom: 6px; }
}

#booking-preparation {
  border: 1px solid #c6dedb;
  border-radius: 8px;
  padding: 0 10px;
  background: #f2faf9;
}
#booking-preparation > summary {
  min-height: 44px;
  padding: 12px 0;
  cursor: pointer;
  color: var(--accent-dark);
  font-size: 13px;
  font-weight: 700;
}
#booking-preparation > summary:focus-visible,
#booking-review:focus-visible { outline: 2px solid var(--accent-dark); outline-offset: 2px; }
#booking-dialog .booking-field-hint { font-size:11px; line-height:1.35; color:#536779; }
#booking-dialog .booking-age-guidance { margin:8px 0; padding:9px 11px; border-left:3px solid var(--accent-dark); background:#f0f8f6; color:#203039; font-size:13px; line-height:1.45; white-space:pre-line; }
#booking-preparation-text { padding-bottom: 12px; white-space: pre-line; overflow-wrap: anywhere; }
.catalog-disclosure[open] .catalog-disclosure-hint { display: none; }
@media (max-width: 600px) {
  .dialog-header .dialog-close { top: 4px; right: 4px; }
  .dialog-header { padding-top: 10px; padding-bottom: 10px; }
  .dialog-header-with-icon > p { margin-top: 4px; }
  .catalog-disclosure > summary { padding-top: 7px; padding-bottom: 7px; }
  .catalog-description-disclosure[open] > summary { min-height: 36px; }
  .catalog-preparation-disclosure[open] > summary { margin-bottom: 0; }
  #return-dialog .dialog-actions,
  #appointment-confirm-dialog .dialog-actions { margin-top: 10px; }
  #return-dialog .dialog-actions { display: grid; grid-template-columns: 1fr 1.4fr; gap: 8px; }
  #return-dialog .dialog-actions button { min-width: 0; min-height: 44px; white-space: normal; }
  #return-cancel { order: 1; }
  #return-submit { order: 2; }
  #return-booking { order: 3; grid-column: 1 / -1; }
}

/* Compact booking: one scroll region, fixed actions outside it, readable preparation. */
#booking-dialog .dialog-card { display:flex; flex-direction:column; padding:0; overflow:hidden; max-height:calc(var(--lia-visual-height,100dvh) - 24px); }
#booking-dialog .dialog-header { flex:0 0 auto; padding:16px 54px 6px 20px; display:grid; grid-template-columns:32px minmax(0,1fr); gap:6px 10px; align-items:center; }
#booking-dialog .dialog-icon { width:32px; height:32px; margin:0; }
#booking-dialog .dialog-header h2 { margin:0; font-size:19px; line-height:1.25; }
#booking-dialog .dialog-header p { grid-column:1 / -1; margin:0; font-size:11.5px; line-height:1.4; }
#booking-dialog .dialog-body { flex:1 1 auto; min-height:0; overflow-y:auto; padding:4px 20px 12px; }
#booking-dialog #booking-actions { flex:0 0 auto; margin:0; padding:10px 20px max(10px,env(safe-area-inset-bottom)); border-top:1px solid #e1e8ea; background:#fff; }
#booking-dialog #booking-actions[hidden] { display:none; }
#booking-form { gap:7px; margin-top:0; }
#booking-dialog .booking-schedule-row { display:grid; grid-template-columns:minmax(0,1fr) minmax(0,1fr); gap:12px; min-width:0; }
#booking-dialog .booking-schedule-field { display:grid; grid-template-rows:auto 44px; gap:7px; min-width:0; }
#booking-dialog .booking-schedule-field label { margin:0; }
#booking-dialog .booking-schedule-field input,
#booking-dialog .booking-schedule-field select { display:block; min-width:0; height:44px; min-height:44px; margin:0; }
#booking-dialog .booking-schedule-note { font-size:11.5px; line-height:1.35; }
#booking-dialog #booking-slots { display:none; }
#booking-dialog .booking-field-label { margin-top:0; }
#booking-dialog .booking-service-summary { padding:9px 12px; }
#booking-dialog #booking-preparation > summary { padding:8px 0; min-height:36px; font-size:12px; }
#booking-preparation-text, #booking-review-preparation, #booking-confirmation-preparation-text { white-space:pre-line; font-size:12px; line-height:1.5; margin:6px 0; }
#booking-dialog .booking-review dl > div { display:flex; flex-wrap:wrap; align-items:baseline; gap:4px 8px; padding:7px 0; }
#booking-dialog .booking-review dt { font-size:12px; text-transform:none; letter-spacing:normal; }
#booking-dialog .booking-review dt::after { content:':'; }
#booking-dialog .booking-review dd { margin:0; min-width:0; }
#booking-confirmation { font-size:14px; line-height:1.5; }
#booking-confirmation summary { font-weight:700; cursor:pointer; }
#booking-confirmation-close { margin-top:10px; }
@media (max-width:419px) { #booking-dialog .booking-schedule-row { grid-template-columns:minmax(0,1fr); gap:10px; } }
@media (max-width:600px) { #booking-dialog .dialog-body { padding:4px 14px 12px; } #booking-dialog .dialog-header { padding-left:14px; } #booking-dialog #booking-actions { padding-left:14px; padding-right:14px; } }

/* R164: one label position throughout the form; related fields share a row.
   The scroll fallback keeps long content and small/keyboard viewports usable. */
#booking-dialog { padding:12px; }
#booking-dialog .dialog-card { width:min(100%,760px); }
#booking-dialog .dialog-header { padding-top:12px; padding-bottom:8px; }
#booking-dialog #booking-actions { padding-top:8px; padding-bottom:max(8px,env(safe-area-inset-bottom)); }
#booking-dialog #booking-form { gap:6px; }
#booking-dialog .booking-contact-row,
#booking-dialog .booking-schedule-row { display:grid; grid-template-columns:minmax(0,1fr) minmax(0,1fr); gap:14px; min-width:0; }
#booking-dialog .booking-identity-row { grid-template-columns:minmax(0,1.35fr) minmax(0,1fr) minmax(0,1.2fr); }
#booking-dialog .booking-field,
#booking-dialog .booking-patient-field,
#booking-dialog .booking-schedule-field { display:grid; grid-template-columns:minmax(0,1fr); grid-template-rows:auto; gap:5px; min-width:0; align-content:start; }
#booking-dialog .booking-field > label,
#booking-dialog .booking-patient-field > label,
#booking-dialog .booking-schedule-field > label,
#booking-dialog .booking-field-label { margin:0; line-height:1.3; font-size:13px; }
#booking-dialog .booking-field > input,
#booking-dialog .booking-field > select,
#booking-dialog .booking-patient-field > input { min-height:44px; }
#booking-dialog .booking-service-summary { min-width:0; min-height:40px; gap:10px; padding:7px 10px; }
#booking-dialog .booking-service-summary strong { overflow-wrap:anywhere; }
#booking-dialog .booking-service-summary span { flex-shrink:0; }
#booking-dialog .booking-schedule-note { margin-top:-4px; }
#booking-dialog .booking-recipient-row { display:flex; flex-wrap:wrap; gap:8px 14px; min-width:0; }
#booking-dialog .booking-recipient-row > * { flex:1 1 calc(50% - 7px); min-width:0; }
#booking-dialog .booking-recipient-row > #booking-visitor-name-field { flex-basis:100%; }
#booking-dialog .booking-person-choice { min-width:0; margin:0; padding:2px 10px; gap:4px 16px; }
#booking-dialog .booking-person-choice label { min-height:32px; }
#booking-dialog .booking-consent { margin:0; }
#booking-dialog #booking-patient-reason { min-height:64px; padding:8px 10px; font-size:14px; line-height:1.4; }
#booking-dialog .booking-reason-field .field-optional { display:inline; }
@media (min-width:480px) and (max-width:699px) {
  #booking-dialog .booking-identity-row { grid-template-columns:minmax(0,1fr) minmax(0,1fr); }
  #booking-dialog .booking-identity-row > #booking-patient-field { grid-column:1 / -1; }
}
@media (max-width:479px) {
  #booking-dialog { padding:8px; }
  #booking-dialog .dialog-card { max-height:calc(var(--lia-visual-height,100dvh) - 16px); }
  #booking-dialog .booking-contact-row { grid-template-columns:minmax(0,1fr); gap:8px; }
  #booking-dialog .booking-recipient-row { flex-direction:column; flex-wrap:nowrap; gap:8px; }
  #booking-dialog .booking-recipient-row > * { flex:0 0 auto; width:100%; }
  #booking-dialog .booking-recipient-row > #booking-visitor-name-field { flex-basis:auto; }
  #booking-dialog .booking-field input,
  #booking-dialog .booking-field select,
  #booking-dialog #booking-patient-reason { font-size:16px; }
}

/* Compact return form on desktop and mobile; actions stay outside the scroll area. */
#return-dialog .dialog-card { display:flex; flex-direction:column; padding:0; overflow:hidden; max-height:calc(var(--lia-visual-height,100dvh) - 40px); }
#return-dialog .dialog-header { position:relative; flex:0 0 auto; display:grid; grid-template-columns:32px minmax(0,1fr); align-items:center; gap:6px 10px; padding:14px 56px 10px 16px; border-bottom:1px solid #e1e8ea; }
#return-dialog .dialog-icon { width:32px; height:32px; margin:0; }
#return-dialog .dialog-icon svg { width:21px; height:21px; }
#return-dialog .dialog-header h2 { margin:0; font-size:19px; line-height:1.25; }
#return-dialog .dialog-header p { grid-column:1 / -1; margin:0; font-size:13px; line-height:1.4; }
#return-dialog .dialog-close { top:6px; right:6px; }
#return-dialog .dialog-body { flex:1 1 auto; min-height:0; overflow-y:auto; padding:10px 16px; overscroll-behavior:contain; }
#return-form { margin:0; gap:8px; }
#return-dialog .return-intent-choice { margin:0; padding:6px 10px; gap:0; min-width:0; }
#return-dialog .return-intent-choice label { min-height:32px; margin:0; line-height:1.35; }
#return-dialog .return-intent-choice input { flex:0 0 18px; }
#return-dialog .return-contact-fields { display:grid; grid-template-columns:minmax(0,1fr) minmax(0,1fr); gap:12px; }
#return-dialog .return-field { display:grid; gap:5px; min-width:0; }
#return-dialog .return-field label { margin:0; }
#return-dialog .return-field input { min-height:44px; }
#return-dialog .booking-consent { margin:0; align-items:flex-start; line-height:1.4; }
#return-dialog .return-configured-service { margin:0 !important; padding:8px 10px; }
#return-dialog .dialog-actions { position:static; flex:0 0 auto; display:flex; flex-wrap:wrap; justify-content:flex-end; gap:8px; margin:0; padding:10px 16px max(10px,env(safe-area-inset-bottom)); border-top:1px solid #e1e8ea; background:#fff; }
#return-dialog .dialog-actions button { min-height:44px; min-width:0; white-space:normal; }
@media (max-width:600px) {
  #return-dialog .dialog-card { max-height:calc(var(--lia-visual-height,100dvh) - 16px); }
  #return-dialog .dialog-header { padding:10px 52px 8px 14px; }
  #return-dialog .dialog-header h2 { font-size:18px; }
  #return-dialog .dialog-body { padding:8px 14px; }
  #return-dialog .return-intent-choice label { min-height:32px; }
  #return-dialog .return-field input { font-size:16px; }
  #return-dialog .dialog-actions { display:grid; grid-template-columns:1fr 1.4fr; padding:8px 14px max(8px,env(safe-area-inset-bottom)); }
}
@media (max-width:479px) {
  #return-dialog .return-contact-fields { grid-template-columns:minmax(0,1fr); gap:10px; }
}
@media (min-width:480px) {
  #return-dialog .return-intent-choice { grid-template-columns:minmax(0,1fr) minmax(0,1fr); column-gap:10px; }
  #return-dialog .return-intent-choice label:last-child { grid-column:1 / -1; }
}